Frequently Asked Questions
Find answers to common questions about our products.
Yes! The pillow is fully removable. Just unzip the back of the towel to access the pillow insert. It’s made with a water-resistant fabric that repels moisture. Simply remove the pillow, wash the towel as usual, and let the pillow air dry or place it in the sun. Once dry, zip it back in—and you’re good to go!
Our towel is designed with a universal fit that works on almost all lounge chairs and sunbeds—whether you’re poolside in Bali, beachside in Ibiza, or relaxing on your balcony at home. Its smart, secure design ensures it stays in place wherever you unwind.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
We accept returns only if the item is incorrect or arrives damaged.
- Report issues within 7 days of delivery by contacting us at raysoflola@gmail.com.
- Items must be unused and in original packaging.
- Approved returns will be refunded or replaced at no extra cost.